When you print with us, you can either upload a label design or create one using our online label builder. If you use a pre-existing design, please follow the guidelines listed below.
Please note that if you upload a design that does not meet the following specifications, you might be subject to paying extra costs. In such a case, we’ll review your design and provide an updated quote before charging your account or printing your order.
Using a pre-made design? Please follow these guidelines:
Each design should use CMYK colour mode rather than RGB
Pantone colours are only allowed if matched
If that’s the case, a member or our team will notify you before your order goes to print. We will match all orders quoted using CMYK as close as possible. Please keep in mind that we cannot guarantee a pantone match. If we can’t achieve a Delta E of less than three, we’ll notify you before going to print with your order.
Designs that use the colour black should use “100% black.” If you require a richer black, then you can use a value of cyan 30%, magenta 20%, yellow 20% and black 100%.
Ink coverage should not exceed 310% in pictures, text or graphics
Avoid using “registration” as a colour or 0% for white. Only use registration for crop/trim/registration
Please maintain colour consistency across ranges. If you decide to change a colour, please let us know when you upload your artwork.
Please keep in mind that digital print is very detail oriented. If your artwork doesn’t fit or is not high enough quality, our label builder will automatically highlight this. Please contact us if you need help
Uploaded files (.eps, .tiff or .jpeg) should be at least 300dpi while at 100% magnification
Please refrain from converting lower resolution files to 300dpi. This type of change doesn’t result in improved image quality. Please also keep in mind that we won’t be able to modify Photoshop files unless you supply them as a layered PSD file with all the necessary fonts supplied (if the design uses fonts).
Additional points of consideration:
Illustrator .eps files must outline all types and embed all images
PDFs should not embed fonts and images
If "type" is not specified and a design requires text changes, we will need you to supply the fonts
Foil, cutter guides, white and varnishes must be on separate layers and coloured as a spot ink
Please upload your artwork/designs without cutter guides
Please keep any artwork intact under the cutter guide. Please give us the guide as a “stroke” and not as "fill."
Bleed and quiet zones - Bleed is considered the space that prints beyond the trim marks or cutter guide of any given label. The bleed should measure at least 1.5mm all the way around each design. "Quiet zones" are considered areas inside the trim marks or cutter guide where no essential elements are printed. This area should consist of at least 1mm of non-critical print all the way around the design
We ask that you supply databases in an editable format that adheres to the guidelines listed below
We prefer the following file formats: .xslx, .xls, .txt or.csv
Columns should include a heading of A, B, C and so on
We ask that you please only supply information in columns or cells relevant to the order. Please remove all other data. Please keep in mind that all the databases you supply are treated as "clean and reviewed." We’ll print exactly what each file specifies. We won’t edit or proof any databases before printing a design.