Once you’ve completed the payment and artwork upload/design process, you will receive an email confirming that your order has gone through successfully.
You will receive an email notification as soon as we ship your products. You can also view the status of your order at any time by accessing your user account.
To log into your user account, click the “Log In” button at the top right side of the Labels Your Way web page. Click this button, which takes you directly to the login page. If you forget or misplace your password, follow the instructions to reset the password.
Error messages likely occur if you enter information incorrectly. To correct the error, make sure your name and billing address match your payment details. If they don’t match, an error message will appear. If you do not receive an email confirming you placed your order successfully, your credit card will not receive a charge.
When you go through the online ordering process, we’ll quote you two prices. One price will include a value-added tax (VAT), and the other will not include a value-added tax. The VAT in the UK is 20%. If you are a commercial customer, please enter your VAT number on our website.
Please use the webchat function to communicate with a member of the team. When you contact us, you’ll communicate with an actual member of our team—not a chatbot. We promise. You deserve to speak to an expert.
You can find the webchat function in the bottom right hand of the screen. There, you’ll see a button that says, “Send message.” Click the button and enter your name, email address and a message. From there, a member of our team will email you back as soon as possible. If you’re looking for support outside of regular business hours, please email help@labelsyourway.co.uk.
Yes, it’s easy! When you first order from us, you’ll create an account as part of the sign-up process. Having a registered account with us makes reordering simple, quick and easy. Log in to our website and view your previous orders under your personal account information to place a reorder. From there, select an order you wish to repeat.
Unsure of how to log into your account? No need to worry. At the top right of each web page, you can find the “login” button. Clicking this button will take you to the login page. If you forgot or misplaced your password, follow the instructions to reset the password by clicking “Forgotten Password.”
Yes, you can usually cancel in order. If your item has not been printed or shipped, you can request cancellation. We will attempt to cancel your item as quickly as possible. However, submitting a cancellation request does not guarantee that we can cancel your order. If you would like to cancel an order, please contact our team at help@labelsyourway.co.uk.
You can monitor the status of your order by logging into your account at any time. You will receive a shipping notification by email as soon as we dispatch your items. This email will contain a tracking number you can use to further monitor your package.
You can change your data in your customer portal. To access your customer portal, log into your account by going to the top right side of each web page. There, you can find the “Log In” button. Click this button, which takes you directly to the login page. If you forget or misplace your password, follow the instructions to reset the password.
No need to worry! At the login screen, press “Forgotten Password.” From there, you’ll receive a link that will take you to a page where you can reset your password.
At the top right side of each web page, you can find the “Log In” button. Clicking this button will take you directly to the login page. If you forgot or misplaced your password, follow the instructions to reset the password.
Most companies require you to upload your design. However, with Labels Your Way, you have options. You can either upload artwork or create a bespoke label design using our free online label builder. Using the label builder, you can design and order your labels within minutes.
If you have existing artwork that requires amendments, we can typically help you make those changes too. Please contact us first to make sure our team can assist you. We cannot undo some edits unless we have the original Photoshop or Illustrator file. You can reach a member of our time by sending a message to: help@labelsyourway.co.uk.
We can offer labels with sequentially printed numbers and letters from your supplied variable data. This makes them ideal for identification and tracking purposes. For more details, please contact us at help@labelsyourway.co.uk
To learn more about variable data printing, please visit our “Artwork Tips” page or reach out to us at help@labelsyourway.co.uk.
Yes. Using waterproof polypropylene, toners and adhesive, we can print custom labels that easily resist total immersion in water. Our labels resist most other liquids as well, such as oils and fats. To learn more about water-resistant labels, check out our polypropylene label’s material description.
Yes. The Labels Your Way online label builder allows you to generate and add a custom QR code or barcode to your label designs.